Why use our Online Inspection System?
- Effortless Scheduling: Request inspections at your convenience with just a few clicks, without the need to visit our office in person.
- Real-Time Updates: Stay informed about inspection schedules and results through real-time notifications directly on the platform.
- 24/7 Accessibility: Access the system anytime, anywhere, so you can manage inspections according to your own schedule.
- Secure Document Management: Upload and organize relevant documents for each inspection, ensuring seamless communication.
- Inspection Time: All inspections MUST be scheduled 24 HOURS prior to the requested inspection date.
- Time and Resource Savings: Embrace the efficiency of our digital system, saving you valuable time and resources.
Visit https://www5.citizenserve.com/Portal/?installationid=413 to get started:
- If you already have an account, log in using your existing credentials.
- For new users, click on "Create Account" and follow the simple registration process.
- Request your desired inspection through the online platform, providing all necessary details.
- Receive confirmation of your inspection schedule directly through the system.
Important: Action Required for Non-Online Permit Holders
If you have not applied for a permit using our Online Permitting System, you will first need to create an account on the portal referred to above. Upon doing so, please send the permit number and your new account information to zoning@maryville-il.us. This will ensure seamless integration of your existing permits into the new platform.
Have Questions or Need Assistance?
Should you encounter any difficulties or have questions about the Online Inspection System, our dedicated team is here to assist you. Please feel free to reach out to us at zoning@maryville-il.us. We are committed to providing the help you need during this transition